Support

Support Overview

At Hitachi Healthcare, we make communicating with us easy. One toll-free number — 1-800-800-3106 — is all you need to resolve any of your service and support needs.

Select a service from the menu at the right for detailed information about our service and support options.

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On-site Service

Hitachi Healthcare provides on-site service with our dedicated group of strategically located and highly experienced professionals. On-site service is provided 24 hours/day, 7 days/week. It is available during the initial warranty period or as part of a comprehensive service agreement.

Hitachi Healthcare also offers very competitive hourly rates for service on systems not covered by one of our many service programs.

Call us, toll-free, at 1-800-800-3106 for on-site service.

Technical Support

Hitachi Healthcare provides technical support through our highly trained and experienced service support team.

Call us, toll-free, at 1-800-800-3106 for technical support.

Replacement Parts

As the original manufacturer of the instrumentation, Hitachi Healthcare field personnel also have access to a full range of items to support your system. To service your needs quickly, Hitachi Healthcare maintains a full stock of parts available for immediate shipment. You also have the option to purchase new replacement parts or re-conditioned parts, which offer a significant cost savings. Both types are backed with our performance warranty.

Call us, toll-free, at 1-800-800-3106 for service.

Technical Training

Hitachi Healthcare offers you technical training seminars on our current line of products. Seminars cover overall operation, features/benefits, signal flow, and calibration. Seminars are held on a regularly scheduled basis at our Twinsburg, OH. facility. You also receive comprehensive technical documentation to use as a reference. Tuition fees are nominal.

For schedules and fee information call 1-800-800-3106.

Extended Warranties/Service Agreements

Hitachi Healthcare offers a broad range of extended warranty/service agreement programs designed to meet the specific needs of our customers. These programs provide both flexible support and billing options.

Support | Repair

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Support | Service Agreements

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Support | Warranty

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Support | Specialists

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Support | Training

Support sub headline

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Support | Tax Credits

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